Gift Certificate FAQ

Purchasing Gift Certificates
How to send Gift Certificates
Buying with Gift Certificates
Redeeming Gift Certificates
When problems occur

Buying with Gift Certificates

If you have funds in your Gift Certificate Account, you can use those funds to purchase other items in our store. At the checkout stage, an extra box will appear. Enter the amount to apply from the funds in your Gift Certificate Account. Please note, you will still have to select another payment method if there is not enough in your Gift Certificate Account to cover the cost of your purchase. If you have more funds in your Gift Certificate Account than the total cost of your purchase the balance will be left in your Gift Certificate Account for the future.

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Gel fuel for any Gel Fire

A gel fire is the easiest way to add a real flame fireplace to a modern home. Our range of gel fuel fireplaces are powered by an environmentally friendly and sustainable biofuel gel which does not produce any smoke. They are easy to install in your home and can be taken with you if you move house. We have designed and manufactured a beautiful selection of gel and biolfuel fireplaces which are modern and contemporary. Gel Fuel - We supply clean and sustainable biofuel fire gel which is suitable for all domestic gel fires and gel fuel burners. Our gel comes in both tins and bottles and we've created a range of packs to suit most requirements. Gel and Gas Fireplace Coals - Ceramic Fibre. Heat resistant, high quality gel fireplace logs specially made from ceramic fibre for all gel fire units. These gel fire logs are will resist heat from both gel and gas fires. The gel fireplace logs have been specially designed for use in flueless and ventless gel fireplaces and are fire resistant so they will not burn.